Who This Guide Is For

Who This Guide Is For

This guide is intended for:

  • Dispatchers and Dispatch Managers coordinating emergency responses

  • Emergency Medical Technicians (EMTs) and Drivers responding in the field

  • EMS Coordinators and Health Administrators overseeing operations

  • ICT and Data Managers responsible for system configuration and integrity

  • Supervisors, QA teams, and policymakers reviewing system performance

Different sections of the guide are tailored to specific user roles. Users are encouraged to focus on the sections relevant to their responsibilities. Each section is designed to function as a standalone reference, while also contributing to a unified operational framework.


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