Risk Management & Incident Reporting for the Ambulensi Platform
Who this is for:
Directors, Supervisors, Admins
Prerequisites:
Understanding of EMS operations and governance.
System Risks to Monitor
Delayed status updates
Inaccurate GPS data
System access misuse
Data breaches
Unauthorised user access
Server outages
Risk Mitigation Procedures
Daily system health checks (dashboard, GPS, users).
Weekly user access review.
Monthly incident log audit.
Quarterly governance review with EMKF.
When to Raise a Ticket Immediately
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