How to Assign an Ambulance to an Incident

How to Assign an Ambulance to an Incident

Who this is for:

Dispatchers

Prerequisites:

At least one registered operational ambulance.

Steps


  1. After creating an incident, scroll to Ambulance Assignment.

  2. Select the ambulance from the list.

  3. Confirm crew presence (if applicable).

  4. Click Assign.

Troubleshooting

  • Ambulance list empty → check operational status.

  • “Assignment failed” → server-side delay.

When to Raise a Ticket

  • If assignment fails multiple times.

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