How to Reset Your Ambulensi Password

How to Reset Your Ambulensi Password

Who this is for:

All users who have forgotten or wish to reset their password.

Prerequisites:

  • Access to the email registered with Ambulensi

Steps


  1. Go to the login page: https://app.ambulensi.org

  2. Click Forgot Password?

  1. Enter your registered email.

  1. Check your inbox for the reset link.

  2. Create a new password and confirm it.

Troubleshooting

  • Reset link expired → Request a new one.

  • Email not received → Check spam or junk folders.

  • Email not found → Contact your administrator.

When to Raise a Ticket

  • You receive no password reset email after 15 minutes.

  • The reset link repeatedly fails.

Related Articles

    • Related Articles

    • Password & Account Security Policy

      Who this is for: All users Prerequisites: Familiarity with login process. Password Requirements Minimum 8 characters At least one number & one symbol No sharing of credentials Change password every 90 days (recommended) Account Security Rules Three ...
    • Changing Your Password from Your Profile

      Who this is for: All users Prerequisites: Must be able to log in Access to profile section Steps Go to Profile. Select Change Password. Enter old password. Enter new password twice. Save. Troubleshooting Incorrect old password → Reset via email. ...
    • How to Log In to Ambulensi

      Who this is for: All Ambulensi users (Admins, Dispatchers, EMTs, Drivers) Prerequisites: Active Ambulensi account Correct email and password Internet connectivity Steps Open your browser and go to: https://app.ambulensi.org/authentication/login Enter ...
    • Ambulensi System Governance Overview

      Who this is for: Health Administrators, EMS Directors, Super Admins, ICT Managers Prerequisites: Organisational onboarding completed. Overview Governance ensures accountability, safety, and continuity of Ambulensi operations. Core components include: ...
    • Understanding Ambulensi User Roles

      Who this is for: All Ambulensi users, especially new team members. Prerequisites: None. Overview Ambulensi uses a role-based access system. Roles and Permissions Role Primary Functions Admin / Super Admin Full platform access, system setup, analytics ...