How to Update Ambulance Operational Status

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• Ambulance Utilisation Insights

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• How to Add a New Ambulance to the Fleet

  Who this is for: Admins, Dispatch Managers, Data Managers Prerequisites: Admin/Data Manager role Vehicle and GPS device information available Steps Navigate to Ambulances. Click + Add. Enter the following required details: Vehicle license plate ...

• How to Update Incident Status (Dispatcher + EMT Workflow)

  Who this is for: Dispatchers, EMTs Prerequisites: Assigned incident. Dispatcher Updates Received Dispatched On Hold EMT Updates En Route On Scene At Facility Closed Steps Open incident. Choose appropriate status. Submit update. Troubleshooting EMT ...

• How to Assign an Ambulance to an Incident

  Who this is for: Dispatchers Prerequisites: At least one registered operational ambulance. Steps After creating an incident, scroll to Ambulance Assignment. Select the ambulance from the list. Confirm crew presence (if applicable). Click Assign. ...

• How to Update Ambulance Crew (Operators & EMTs)

  Who this is for: Admins, Dispatch Managers Prerequisites: Ambulance must already exist in the fleet Steps Go to Ambulances. Search and select the ambulance. Click Edit. Scroll to Ambulance Crew section. To add new crew: Click the dropdown → + Add New ...