Incident Heat Map & Geographic Analysis
Who this is for:
Planners, Emergency Preparedness Officers
Purpose
Provides geospatial visualisation of incident hotspots, useful for:
Resource allocation
Ambulance base station planning
Identifying high-burden areas
Steps
Open Analytics.
Select Heat Map.
Heat zones appear based on incident density.
Apply filters (priority, time of day, incident type).
Related Articles
Related Articles
Understanding Trends and Forecasting EMS Demand
Who this is for: EMS Leaders, M&E Teams, Planners Overview Forecasting helps anticipate: Required number of ambulances per shift Peak periods High-burden regions Facility demand patterns What Trends Include Daily patterns (peak hours) Monthly ...Navigating the Incident Map
Who this is for: Dispatchers, Dispatch Managers, Supervisors Prerequisites: Logged into Ambulensi Dispatcher or Admin role Overview The Incident Map provides a real-time view of emergencies and ambulance movements using Google Maps API. Key Features ...Understanding the Incident Block
Who this is for: Dispatchers, Dispatch Managers Prerequisites: Access to the Incident Map. Overview The Incident Block displays all information related to a single emergency incident. What You Can See Incident ID Caller and patient details Ambulance ...How to Edit an Existing Incident
Who this is for: Dispatchers, Admins Prerequisites: Active incident. Steps Open Incident List or Incident Map. Select the incident to edit. Click Edit Incident. Update caller details, patient information, notes, or location. Save changes. ...How to Create a New Incident
1. RESCUE Who this is for: Dispatchers Prerequisites: Dispatcher/Admin role. Steps Open Incident Map. Click Create Incident. Select Rescue Enter caller details. Enter patient information. Select Category → Type → Priority. Set incident location on ...