How to Monitor Multiple Incidents at Once
Who this is for:
Dispatchers, Supervisors
Prerequisites:
Dispatcher/Admin access.
Best Tools to Use
Incident Block for detailed view
Incident List for sortable summaries
Incident Map for geographic overview
Steps
Open Incident List.
Sort by status (Active, Pending, Dispatched).
Open individual incidents when detail is needed.
Troubleshooting
List not updating → enable auto-refresh or reload browser.
Related Articles
Related Articles
Linking Patients to Multiple Incidents
Who this is for: Dispatchers, EMTs, Data Managers Prerequisites: Patient Care Record created At least one incident to link Purpose Some patients may be involved in multiple incidents (e.g., repeat medical emergencies, interfacility transfers). Steps ...How to Reassign an Ambulance During an Incident
Who this is for: Dispatchers Prerequisites: Existing active incident. When Do You Reassign? Ambulance breaks down Closer unit becomes available Crew declines assignment Traffic or access issues Steps Open Incident Block. Click Edit Assignment. Choose ...How to Dispatch Multiple Ambulances to One Incident
Who this is for: Dispatchers, Supervisors Prerequisites: At least two operational units Active incident Use Cases Mass casualty incidents Trauma with multiple victims Complex extrications Steps Open the incident. Scroll to Ambulance Assignment. ...Ambulance Utilisation Insights
Who this is for: EMS Directors, Fleet Managers, Dispatch Supervisors, Data Managers, QA Officers Prerequisites: Ambulances registered in Ambulensi GPS devices installed and correctly mapped to ambulances Incidents logged with accurate status updates ...Risk Management & Incident Reporting for the Ambulensi Platform
Who this is for: Directors, Supervisors, Admins Prerequisites: Understanding of EMS operations and governance. System Risks to Monitor Delayed status updates Inaccurate GPS data System access misuse Data breaches Unauthorised user access Server ...